How do I change the phone number or the email from my account?
How do I know my cloud space usage?
How do I delete my account?
I couldn`t receive the code to confirm my mobile phone number or email.
I forgot my password, how can I retrieve it?
I forgot my password, how can I retrieve it?
If you forgot password when you want to login.
1. Tap Forgot Password in the Login
2. Choose a verification method to retrieve your password
3. Verify mobile phone number or email. Keep in mind that you`ll need access to the phone number or email associated with your account.
4. Reset password
If you`re still having trouble, please send an email to elfinbook@hzqihui.cn
Was this information helpful?
No
Yes